On arrival
When your bouquet arrives, you might notice that some of the flowers are still in bud. This is because we've chosen to send you the freshest flowers. But don't worry, they'll open up in just a few days.
If your bouquet includes roses, you might find that some of them have slight discolouration to the outer petals. These are called guard petals and we leave them on to protect the inner petals during delivery. You can easily remove the guard petals by giving them a very gentle tug.
You'll also find your flowers have been delivered in a bubble of water, inside has been polished with flower food so you don't need to do anything with your flowers for the first couple of days. Sit back and enjoy!